BH
Bill H

1 reviews | Active since May 2016

27 Jul 2016, 06:05

Can't get someone to contact me

<p>We have a company whose bank account turns over between 7 to 10 million a month.</p> <p>I cannot get someone to call me back.</p> <p>I first tried getting through by phone but gave up after not getting to the right division.</p> <p>I submit an email beginning July. Reference No: 6W4W3VJ</p> <p>Someone called and I told him it is not a small business, he said someone else will call me, this never happened.</p> <p>On Thursday or Friday last week I submitted another request on the internet, the site where you can click on 10 mil plus but yet again no reply.</p> <p>I think you guys promise something you cannot deliver on</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply27 Jul 2016, 11:32
Official

Good day Harrybc,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is 976624.

Regards Complaints Resolution

Melinda Duvenhage

Email address: ********** Tel number: ********** (option one)