TA
Tim A
1 reviews | Active since Dec 2013
16 Mar 2015, 15:42
Can't get hold of anyone
App**** for a new credit card at a branch<br> Got an email saying some documents are outstanding without saying which (I already gave everything)<br> Called the number in the email: got put through to a different department and put on hold<br> I hung up after waiting for 15 minutes<br> Need someone to contact me please
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Replies (1)
FNB (First National Bank)'s replyOfficial
16 Mar 2015, 15:52Hello user54321,
We would like to take the opportunity to sincerely apologize for any inconvenience caused and thank you for taking the time to bring this to our attention.
This matter has been escalated to FNB Card to be investigated.
Your complaint ref number is 647593.
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)
We would like to take the opportunity to sincerely apologize for any inconvenience caused and thank you for taking the time to bring this to our attention.
This matter has been escalated to FNB Card to be investigated.
Your complaint ref number is 647593.
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)
FNB (First National Bank)'s reply16 Mar 2015, 15:52
Official
Hello user54321,
We would like to take the opportunity to sincerely apologize for any inconvenience caused and thank you for taking the time to bring this to our attention.
This matter has been escalated to FNB Card to be investigated.
Your complaint ref number is 647593.
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)
We would like to take the opportunity to sincerely apologize for any inconvenience caused and thank you for taking the time to bring this to our attention.
This matter has been escalated to FNB Card to be investigated.
Your complaint ref number is 647593.
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)