1 reviews | Active since Mar 2017
Can't even transact on my own business accounts - WORLDS WORST CUSTOMER SERVICE
<p>FNB I'm resorting to social media now because I actually don't know what else to do - I've tried again and again to update the details on my accounts and GIVE ME ACCESS TO MY OWN BANK ACCOUNT AND SHORT OF GIVING YOU A VIAL OF MY BLOOD I'M NOT SURE WHAT ELSE YOU WANT FROM ME IN ORDER TO DO SO. I've completed at least 10 different forms, been into the bank 3 times, phoned your support line at least 30 times and I still can't transact on my account. WORLD'S WORST CUSTOMER SERVICE EVER</p>
Good day Ms. Moira johnston
Thank you for bring this matter to our attention. Kindly note that we have logged this matter as a formal complaint with the following reference number: ***.
We do apologise for any inconvenience caused in this regard and assure you that you will receive feedback within the turn around time of 24 to 48 working hours.
Thanks regards
Rahim Salamaan
FNB Hello Peter Complaints Resolution
(W): ***
E-mail: ***
Good day Ms. Moira johnston
Thank you for bring this matter to our attention. Kindly note that we have logged this matter as a formal complaint with the following reference number: ***.
We do apologise for any inconvenience caused in this regard and assure you that you will receive feedback within the turn around time of 24 to 48 working hours.
Thanks regards
Rahim Salamaan
FNB Hello Peter Complaints Resolution
(W): ***
E-mail: ***