DV
David V

1 reviews | Active since Mar 2009

03 Apr 2016, 20:10

Can't even migrate

So after four months of suffering with FNB connect, I can't even port away from the @*&Y$*(&%(*@!&%%^%)<br> <br> Three days later, and although I am \Active\" on prepaid, my phone is still entirely disconnected, can't even receive the sms needed to migrate away from this piece of %*&$ provider that is FNB connect.<br> <br> Four months of pain and suffering and I can't even migrate away from them due to the extent of the patheticness of \"service\""

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply04 Apr 2016, 08:22
Official
Hello daveza,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is 898728.

Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)