1 reviews | Active since Nov 2016

22 Nov 2016, 09:53

Can't encrypt statements ???????

<p>Even the smallest companies manage to send me my accounts and details with some sort of password needed to open the docs.</p> <p>Not so FNB, plain open bank statements for all to see ???????????</p> <p>Message them and they want ID number, Facebook profile, PIN numbers, marital status, etc etc</p>

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply22 Nov 2016, 11:05
Official

Good Day

I have acknowledged your posting on hello peter and have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and the unnecessary concern caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done.

Your reference number is ***

Kind regards

Complaints Resolution

Daffnie Govender

Email address: ***

Tel number: *** (option one)