RS
Reezwana S

1 reviews | Active since Apr 2013

11 Jul 2016, 06:03

can't buy electricity

<p>FNB I can't buy electricity, the functionality is always under maintenance. If you can't sell me electricity, why have it on the app and cellphone banking? This is the 3rd time over the past 4 weekends this has happened and I'm sitting without electricity for almost 24 hours. I've tried continuously for the past 24 hours to buy electricity but it says the system is under routine maintenance and I must try again later. When is later?</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply11 Jul 2016, 07:14
Official

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and the reference number is 959611.

Regards

Complaints Resolution

Daffnie Govender

Email address: **********

Tel number: 087 ********** (option one)