1 reviews | Active since Oct 2011
Can't access my money
<p>I deposited funds into my account on the 9th August 2017, the machine took forever and I got a slip saying unsuccessful. On the 10th I went inside the bank for assistance and all I got were forms. After filling them in I was told that I need to wait for 5-7 working days for feedback. I urgently needed the funds but now I have to sit and wait for FNB to decide when I should have access to funds.</p>
Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is *** .
Regards,
Hello Peter Complaints
Naomi Petersen
*** (option one)
Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is *** .
Regards,
Hello Peter Complaints
Naomi Petersen
*** (option one)
Good Day,
Thank you for your posting.
I have enquired with the relevant department and they have advise that the refund would reflect in your account by tomorrow.
We do apologise for the inconvenience caused.
Regards,
Hello Peter Complaints Team
*** (option one)
Good Day,
Thank you for your posting.
I have enquired with the relevant department and they have advise that the refund would reflect in your account by tomorrow.
We do apologise for the inconvenience caused.
Regards,
Hello Peter Complaints Team
*** (option one)