Can someone please do something in FNB, we cant have you as our bank and you do nothing

Your assistance for a person out of the country, is non-existant, nor does it not make sense. People at FNB do not have a heart to assist their clients stranded out of the country to get to solution. They just dont care.

Please review system of having everything verified on phone especially when out of the country. When phone with one's banking app is ******- life is non-existent or in circles without solution. A lot can be said with this but all I would like to say FNB are getting paid for nothing. they dont care about their clients. I complained, I complained, I reviewed them but no one ever contacted me to hear my story so it can be improved. And this is really bad as it can happen to me again or to anybody else. While at it, thank you to Capitec as they are the ones that saved my trip.