SF
Shaun F

1 reviews | Active since Oct 2012

03 Aug 2016, 23:11

*** - Can not do somthing as simple as closing accounts & features

<p>Hi</p> <p>I have a number of accounts with FNB.</p> <p>CHECK, Savings, Buisness, loans, investment....</p> <p> </p> <p>I want to remove features on accounts and close others.</p> <p> </p> <p>They can not do this basic thing.</p> <p>1. Buisness account</p> <p>Want to set limits and prevent transfers to my other accounts (prevent wast fill spending)</p> <p>Want the account not able to use phone banking.</p> <p> </p> <p>2. Gold check account remove chip or online purchase/ I want to be locked out of the features. </p> <p> </p> <p>3. Savings account to close do not need.</p> <p>4. Cash stash close do not need.</p> <p>5. On call account close do not need.</p> <p>6. Loan account paid up remove.</p> <p> </p> <p>7. On company account small credit facility.</p> <p> </p> <p>......</p> <p>Now they can not assist reason I want controls </p> <p>Company doing more turn over than I antisapated 3 months R 700 000.00 already.</p> <p>My spending waste is R 75 000.00 should have been kept in account for bad months.</p> <p> </p> <p>...... I am trying to control </p> <p> </p> <p>Fnb can not assist.</p> <p> </p> <p> </p> <p>Fnb do not want to assist.</p>

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply04 Aug 2016, 06:16
Official

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and the reference number is 984367

Regards

Complaints Resolution

Daffnie Govender

Email address: **********

Tel number: 087 ********** (option one)