TG
Thomas G

1 reviews | Active since Jul 2011

07 Dec 2015, 10:55

Can no one call a client with an issue?

We are in the process of porting a number to FNB Connect and the org sim is dead, the new sim is not working.<br> <br> I can not get hold of anyone that can help with the issue and my wife is sitting without any way to communicate...

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply07 Dec 2015, 11:01
Official
Hello tdgreeff,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to Premier banking suite who will provide you with feedback.

The reference number is 828426.

Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)