JP
John P
1 reviews | Active since Jun 2010
08 Mar 2021, 16:51
Can no longer get signal FNB Connect. Request now ignored
My service with FNB Connect has become terrible. It is no longer possible for me to get a working signal since the beginning of March. It seems now to have been blocked by Vodacom who provided the only reliable signal it was possible for my phone to select. I can only get a faint and spasmodic signal from FNB Connect. I have complaints with FNB Connect # *** and Rl***. And the call I did have via 135 was charged to my free monthly voice allocation.
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John P's updateReviewer Update
09 Mar 2021, 11:42Thank you for your call and explaining that FNB Connect no longer works with Vodacom only MTM and CellC which is why my iPhone now does not select the Vodacom signal. As well as my query as to what happened with my free Voice minutes, I have a further query. My iPhone is set to use Wifi calling but this does not seem to work either despite the Cell C web site saying they offer free Wifi calling. Can you not give me this service?
JP
John P's update09 Mar 2021, 11:42
Reviewer Update
Thank you for your call and explaining that FNB Connect no longer works with Vodacom only MTM and CellC which is why my iPhone now does not select the Vodacom signal. As well as my query as to what happened with my free Voice minutes, I have a further query. My iPhone is set to use Wifi calling but this does not seem to work either despite the Cell C web site saying they offer free Wifi calling. Can you not give me this service?