JA
Jason A
1 reviews | Active since Jun 2010
13 Jan 2016, 10:08
Can never get though to someone
You would think that as a private banking client it would be easy for me to activate my FNB connect and purchase a data package.<br> However I have tried for weeks to contact FNB connect on *** and guess what, I am never successful. <br> When I request my private banker to assist he just refers me to the number above. So why do I have my \go to guy"if he goes nowhere for me?<br> Why is the connect line to busy"
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FNB (First National Bank)'s replyOfficial
13 Jan 2016, 12:19Hello Jason Amichand,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 847551.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 847551.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply13 Jan 2016, 12:19
Official
Hello Jason Amichand,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 847551.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 847551.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)