1 reviews | Active since Jul 2011
Can I have my refund please
<p>I really didn't want to have to go to HelloPeter with this complaint, but having called FNB complaints resolution at least 4 times since 23 August, my issue still hasn't been resolved. I would really like to get the interest rebate due to me and ATM fees refunded as I have requested now on every call. Every consultant I speak to has escalated and promised that someone will come back to me, and nobody does, so I guess I have to result to a more public forum in order to get some service. </p>
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is **********
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ********** /> Tel number: ********** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is **********
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ********** /> Tel number: ********** (option one)
Nobody has contacted me. This is ridiculous. In 10 days time, you are going to debit the wrong fees again, and then we must start the process all over again having not even resolved the previous month's issue.
Nobody has contacted me. This is ridiculous. In 10 days time, you are going to debit the wrong fees again, and then we must start the process all over again having not even resolved the previous month's issue.