IK
Irene K
1 reviews | Active since Jul 2018
23 Sept 2019, 15:37
Can I have my money bank please!!!
My money was swallowed by the atm machine, when I called them and even go to the branch as instructed on the phone call, they kept moving me from pillar to post, that was not good customer service.
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Replies (1)
FNB (First National Bank)'s replyOfficial
23 Sept 2019, 16:27Good day Irene Kanyamaure,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
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FNB (First National Bank)'s reply23 Sept 2019, 16:27
Official
Good day Irene Kanyamaure,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
***