CAN I GET MY REFUND PLEASE!!!

I TOOK A PEROSNAL LOAN IN 2013 AND THE TERM WAS TOO LONG SO I DECIDED TO SETTLE MY ACCOUNT IN FULL, ON THE 24TH OF APRIL THE DEBIT ORDER OF R1234 WENT THROUGH, I CALLED THE CALL CENTRE TO REQUEST THE BALANCE AND PAID +R23000.00, ON THE 28TH CONTACTED THE CALL CENTRE TO FIND OUT IF MY ACCOUNT IS PAID IN FULL AND THEIR CONSULTANT ADVISED THAT THERE' AN AMOUNT OF +R600 THAT IS DUE TO ME, AND I WAS TOLD THAT THE PAYMENT TAKES 48HRS, ON THE 06TH I FOLLOWED UP, ANOTHER ADVISOR SAID THE PAYMENT HAS BEEN PROCESSED AND I WILL GET IT ON THE 06TH OR 07TH, TODAY IS THE 8TH NOTHING IN MY ACCOUNT. I CALLED THE CALL CENTRE AGAIN AND THEY TOLD ME THAT THE PAYMENT IS NOT YET PROCESS, THEY WILL RE-REQUEST IT. <br> <br> 1. IM ALSO WORKING, I USE MY COMPANY TIME TO CHASE FNB<br> 2. I USE MY CELLPHONE, ANDMY AIRTIME TO MAKE THESE CALLS<br> 3. I HAVE 2 KIDS, R600 IS NOTHING TO FNB BUT TO ME ITS A LOT OF MONEY AND I CAN BUY WINTER CLOTHES FOR MY KIDS<br> 4. I AM NOT GOING TO CONTACT FNB FOR MY REFUND, I'LL WAIT FOR YOU GUYS TO WASTE MY TIME UNTIL YOU DECIDE TO PAY ME MAYBE WITH INTEREST<br>