IB
Irene B

1 reviews | Active since Feb 2011

01 Feb 2016, 08:23

Can anyone just give me an answer.

I have tried phoning FNB to follow up on my revolving loan application the whole morning. I am being sent from pillar to post with no answer. All I want to know is when will this actually be linked up to my account, I have sent through all the documentation required. I just want feedback!!!

0
Replies (2)
FNB (First National Bank)
FNB (First National Bank)'s reply01 Feb 2016, 08:29
Official
Hello IJB30,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is 859576.

Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)
FNB (First National Bank)'s reply01 Feb 2016, 08:29
Official
Hello IJB30,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is 859576.

Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)