LN
Laven N
1 reviews | Active since May 2019
03 May 2019, 10:31
Can activate my Debit Cheque Card
I received my business cheque via courier. Couldn't activate my card online. Went your Woodmead branch and 1 hour with your consultants I wasn't be to activate my card. Your consultant just gave me the run around. Attending to 2 clients at the same time. Very unprofessional and unsatisfactory service. I'm not sure what to do
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Replies (1)
FNB (First National Bank)'s replyOfficial
03 May 2019, 12:36Good day Laven,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards, Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards, Hello Peter Complaints Team
***
FNB (First National Bank)'s reply03 May 2019, 12:36
Official
Good day Laven,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards, Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards, Hello Peter Complaints Team
***