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Phumelele M

1 reviews | Active since Mar 2021

17 Mar 2021, 16:38

Calls not being answered

Has FNB opted for "don't call us, we will call you" treatment for their customers. I have been trying to call them the whole day and being taken to the the automated machine all the time and that machine doesn't solve any problem. I don't know if they are still testing it and not sure how my problems get resolved in the meantime.

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Phumelele M's update18 Mar 2021, 15:48
Reviewer Update
Thank you FNB has contacted me promptly to resolve this issue and they have gave me a guidance of how to deal with automated machine answering.