DM
Dawie M

1 reviews | Active since Aug 2010

13 May 2015, 20:39

CALLS CLIENTS *****, CAUSES CLIENTS BAD RECORDS

it is utterly disgusting how FNB treat clients, and furthermore PRIVATE Clients, supposed to be priority. Mirinda Nortje called me blatantly a **** in written correspondence today, luckily I have all written correspondence to show that I am not the ****. <br> FNB is also the of me not getting any credit from any institution as they blatantly refuse to help me as a client. this now going on for more than a year. and they ask HOW CAN WE HELP YOU? what a f**** joke of a catch phrase.<br> Unfortunately the other 3 banks is worse, so I do not know where to run. SA BANKING and financial institutions is ****s at their best. I still sit with a ***** case which FNB also has not resolved for 3 months now.<br> YOUR whole group FNB, WESBANK etc is the cause for good clients to run to outside suppliers and pay redicoulous interest rates. How are you helping me by doing this<br> I want a public apology from Mirinda for calling me a ****, I want FNB to take up their responsibility stand up for their clients. <br> O yeah and banking ombudsman, dont even try them as FNB's executive director is also the director for the ombudsman, put two and two together and that is why FNB gets away with ******!! ************

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply14 May 2015, 09:02
Official
Hello dawiem,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and the reference number is 683076.

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)