1 reviews | Active since Nov 2016
CALLED FOR CREDIT CARD DEBT THAT HAPPENED IN 2005
I had a credit card with FNB in 2005, I have not heard from FNB since I left employment in 2005, than in 2017 I get an email from an attorney regarding this card that I owe money. I asked for a recon & I was in contact with the attorneys with no outcome, than i heard nothing today I receive another call regarding this account, I think that this is really very unprofessional from such a leading back in HOW CAN WE HELP YOU, this is really terrible why after so many years are you now wanting to tell me I must go find proof of this settlement. really i am so mad right now
Good day Rosalind Wessie,
I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.
I have noted that complaint reference ***NF was issued for your complaint. I have referred the complaint to FNB Credit Card and have requested that they provide assistance and to make contact with you to address your concerns.
I again apologise for any inconvenience caused.
Kind Regards,
Hello Peter Complaints Team
*** (option one)
Good day Rosalind Wessie,
I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.
I have noted that complaint reference ***NF was issued for your complaint. I have referred the complaint to FNB Credit Card and have requested that they provide assistance and to make contact with you to address your concerns.
I again apologise for any inconvenience caused.
Kind Regards,
Hello Peter Complaints Team
*** (option one)