WvdL
Wessels van der Linden
1 reviews | Active since Oct 2015
09 Oct 2015, 14:22
Call picks up and no one answers!!!
Called through to TRY and get assistance with my Credit Card, after authorization call goes through to call center and all you hear are people chit chatting in the back ground and NO ONE attending to the CALLS!!! <br> **Not impressed with your CALL CENTER AGENTS that can sit and chit chat and not do their WORK!<br> <br> Issue has still not been addressed!!
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Replies (1)0
Replies (1)
FNB (First National Bank)'s replyOfficial
09 Oct 2015, 15:23Hello Wessels88,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to Credit card who will provide you with feedback.
The reference number is 780736.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to Credit card who will provide you with feedback.
The reference number is 780736.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply09 Oct 2015, 15:23
Official
Hello Wessels88,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to Credit card who will provide you with feedback.
The reference number is 780736.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to Credit card who will provide you with feedback.
The reference number is 780736.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)