1 reviews | Active since Sept 2013
Call me back option
I tried getting a quote on the life cover and they do not have any prices online to help, so the only options were "call me" or call them. I used the "call me" option. The automated response was that they would call me in 2 business days, it has been 3 and they have not yet called me back. Otherwise they should change their automated response.
Good day Duggy123098,
I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.
Your complaint has been referred to the relevant department for investigation and resolution. I have requested that they provide feedback.
Complaint reference number ***NF was issued for your complaint.
Regards,
Hello Peter Complaints Team
*** (option one)
Good day Duggy123098,
I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.
Your complaint has been referred to the relevant department for investigation and resolution. I have requested that they provide feedback.
Complaint reference number ***NF was issued for your complaint.
Regards,
Hello Peter Complaints Team
*** (option one)