Call cut
I am a client of fnb, the service is getting bad.<br> you would swear that First National Bank is now run by the ANC.<br> <br> I called 3 times and the calls were cut, no one calls back.<br> <br> I also received a email saying that I spoke to Nombuyiselo Majozi, whom I never spoke to.<br> <br> I request that the bank call me back and request that all dont bank with FNB
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FNB (First National Bank)'s replyOfficial
02 Mar 2015, 10:55Hello waynepaul,
We would like to take the opportunity to sincerely apologize for any inconvenience caused and thank you for taking the time to bring this to our attention.
This matter has been escalated to FNB Customer Contact to be investigated.
Your complaint ref number is 635980.
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)
We would like to take the opportunity to sincerely apologize for any inconvenience caused and thank you for taking the time to bring this to our attention.
This matter has been escalated to FNB Customer Contact to be investigated.
Your complaint ref number is 635980.
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)
FNB (First National Bank)'s reply02 Mar 2015, 10:55
Official
Hello waynepaul,
We would like to take the opportunity to sincerely apologize for any inconvenience caused and thank you for taking the time to bring this to our attention.
This matter has been escalated to FNB Customer Contact to be investigated.
Your complaint ref number is 635980.
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)
We would like to take the opportunity to sincerely apologize for any inconvenience caused and thank you for taking the time to bring this to our attention.
This matter has been escalated to FNB Customer Contact to be investigated.
Your complaint ref number is 635980.
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)