KE
Karel E
1 reviews | Active since Jan 2014
09 Jan 2019, 12:45
CALL CENTRES NOT FUNCTIONAL
CALL CENTRES NOT WORKING. I HAVE BEEN BATTLING FOR OVER AN HOUR TO SPEAK TO A CONSULTANT AT THE BUSINESS BANKING SECTION - ********** 973 DO RESPOND BUT AS SOON AS THEY TRANSFER CALL TO EITHER ********** 247; ********** 727; ********** 269 OR ********** 832 THERE IS JUST NO ANSWER.
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FNB (First National Bank)'s replyOfficial
09 Jan 2019, 14:55Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
RegardsHello Peter Complaints Team*** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
RegardsHello Peter Complaints Team*** (option one)
FNB (First National Bank)'s reply09 Jan 2019, 14:55
Official
Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
RegardsHello Peter Complaints Team*** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
RegardsHello Peter Complaints Team*** (option one)