mS
mpho S
1 reviews | Active since Mar 2009
07 Mar 2016, 15:09
Call centre waiting time
Good, i have been calling the call cetre ***in order to make arrangement to pay off the Temp loan i took with FNB, i hold on for more that 5 Minutes with no answer. I spoke to Patience who could not also give me the nubmers for FNB Smart devices so that i make an arrangement.<br> <br> If there is anyone interested in helping me please do call me or send me an email to make these arrangment. I work in a busy company and i not always avaialbe to take personal calls but can respond to email. Assist urgently please
Helpful (0)
Replies (1)0
Replies (1)
FNB (First National Bank)'s replyOfficial
07 Mar 2016, 15:52Hello jubhele,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 883860.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 883860.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply07 Mar 2016, 15:52
Official
Hello jubhele,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 883860.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 883860.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)