bD
bertus D
1 reviews | Active since Jan 2014
29 Oct 2019, 08:24
Call centre unhelpful keeps forwarding call
Worst bank to report possible ***** to. I call they're centre and was transferred from one person to the other till I ran out of airtime. My call was about 15min long. They should rethink the slogan of "how can we help you".
Helpful (0)
Replies (1)0
Replies (1)
FNB (First National Bank)'s replyOfficial
29 Oct 2019, 10:27Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***
FNB (First National Bank)'s reply29 Oct 2019, 10:27
Official
Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***