1 reviews | Active since Dec 2016

10 Feb 2017, 11:25

CALL CENTRE SALES PERSON

<p>Some rude guy just phoned me to try and sell legal packages to me. When I said to him I am not interested he slammed the phone down in my ear. Really sick and tired of FNB's rude call centre people.</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply10 Feb 2017, 11:42
Official

Good day Ms. mariette-meyer

Thank you for bring this matter to our attention. Kindly note that we have logged this matter as a formal complaint with the following reference number: ***.

We do apologise for any inconvenience caused in this regard and assure you that you will receive feedback within the turn around time of 24 to 48 working hours.

Thanks regards

Rahim Salamaan

FNB Hello Peter Complaints Resolution

(W): ***

E-mail: ***