JJ
Johannes J
1 reviews | Active since Nov 2016
06 Jul 2019, 08:15
Call Centre People Cant Tell Time
It is 08:13, Saturday morning and your call centre is open from 8AM on a Saturday according to the voice prompt, but it is not...really?
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Replies (2)JJ
Johannes J's updateReviewer Update
06 Jul 2019, 08:55It's 08:55 and the Business Desk call center is still not open...
JJ
Johannes J's update06 Jul 2019, 08:55
Reviewer Update
It's 08:55 and the Business Desk call center is still not open...
FNB (First National Bank)'s replyOfficial
06 Jul 2019, 10:05Good day Johannes Jooste,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***.
Regards,
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***.
Regards,
Hello Peter Complaints Team
***
FNB (First National Bank)'s reply06 Jul 2019, 10:05
Official
Good day Johannes Jooste,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***.
Regards,
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***.
Regards,
Hello Peter Complaints Team
***