JS
Johan S
1 reviews | Active since Mar 2009
23 Mar 2015, 14:40
Call centre not answering their calls
I have been trying to get hold of your call centre for hours now and no one is answering?!?!?!?!?!<br> <br> I have even called Premier Banking and they are useless and just put me on hold! I have been holding for 15min now. Eventually the lady answered and PUT THE PHONE DOWN IN MY EAR!!!!!<br> <br> UNACCEPTABLE!!!!<br> <br> USELESS SERVICE ONCE AGAIN FROM FNB! Thanks FNB...
Helpful (0)
Replies (1)0
Replies (1)
FNB (First National Bank)'s replyOfficial
23 Mar 2015, 14:48Hello johanvs,
Thank you for bringing this matter to our attention. We would like to apologize for the service failure.
Your complaint has been escalated to the relevant department for investigation. Your complaint reference number is 652486.
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)
Thank you for bringing this matter to our attention. We would like to apologize for the service failure.
Your complaint has been escalated to the relevant department for investigation. Your complaint reference number is 652486.
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)
FNB (First National Bank)'s reply23 Mar 2015, 14:48
Official
Hello johanvs,
Thank you for bringing this matter to our attention. We would like to apologize for the service failure.
Your complaint has been escalated to the relevant department for investigation. Your complaint reference number is 652486.
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)
Thank you for bringing this matter to our attention. We would like to apologize for the service failure.
Your complaint has been escalated to the relevant department for investigation. Your complaint reference number is 652486.
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)