Call Centre NO HELP
<p>My Cellphone banking was block, after i ask the lady to assit me. They give you a number to call to UNBLOCK the cellphone service, but they cant assist you over the phone. So why give a number. Now i have to ask again, to get off from work, because FNB doesn't provide the correct service the first time. This is very disapointing. </p>
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)