Call Centre has very little information

Hi there,<br> <br> I am extremely upset by the fact that the Call Centre is absolutely useless!<br> <br> I don't even bank with FNB and I find them appalling.<br> <br> I am simply trying to be a good person and get in touch with a specific branch about missing keys belonging to a member of staff of a branch.<br> <br> It's impossible to get hold of the branch and this is absolutely disgusting!<br> <br> I want someone to call me immediately and provide me with the information I want, instead of a lame call centre.