SVdW
Sharita Van der Westhuizen
1 reviews | Active since Feb 2014
03 May 2019, 10:12
CALL CENTRE DOESN'T ANSWER
I have been trying to get my call answered for the last two days. Yesterday I called about 10times, once on hold for 40minutes, now I have been on hold for 20minutes so far. I have also put in two complaints on the FNB site, no one has contacted me either. What must I do to get assistance?
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Replies (1)
FNB (First National Bank)'s replyOfficial
03 May 2019, 12:32Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards , Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards , Hello Peter Complaints Team
***
FNB (First National Bank)'s reply03 May 2019, 12:32
Official
Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards , Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards , Hello Peter Complaints Team
***