Call Centre Cant help and the bank can't help.

Good day,

I spent the whole day trying to get assistance from FNB but with no luck. I have been given the following numbers which are ********** 090/1 which these numbers pass me through Barrett and the only reason why I am calling you guys is that they say I still owe FNB and on the 14th of December I called FNB requesting to close my loan and I was offered a discount. Then FNB took R16800 out my account as agree.

The during the space of December and January I been trying to get proof to say that FNB had given me a discount.

A pay up letter. Please can someone assist me since all I have receive is being transferred from department to another till I get through Barrett and they can't help me at all.

I have been transferred to one department to the next. These numbers are not getting me to the correct people that can help and every single person that I have spoken to can't help me.

********** ********** **********

Please advised your people they are not the legal department

Regards,