MJ
Muhammad J
1 reviews | Active since Oct 2009
22 Apr 2015, 10:35
Call Centre cant give a straight answer
App**** for a new busines banking account with FNB on the 15 April. to date no info on whats happenning, I keep calling the useless call centre and they cant give answers. if this is how FNB treats its business account holders then its bye bye before we even started, What suppose to be a seemless experience based on marketing which is clearly false. is a pain in the butt. I need a merchant services device by this weekend and seems like this is not going to happen. Sad now I loose business for my stupid decision to join FNB.
Helpful (0)
Replies (1)0
Replies (1)
FNB (First National Bank)'s replyOfficial
22 Apr 2015, 11:05Hello MuhammadJ,
Thank you for bringing this matter to our attention. We would like to apologize for the service failure.
Kindly refer to the email sent to you from Care.
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)
Thank you for bringing this matter to our attention. We would like to apologize for the service failure.
Kindly refer to the email sent to you from Care.
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)
FNB (First National Bank)'s reply22 Apr 2015, 11:05
Official
Hello MuhammadJ,
Thank you for bringing this matter to our attention. We would like to apologize for the service failure.
Kindly refer to the email sent to you from Care.
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)
Thank you for bringing this matter to our attention. We would like to apologize for the service failure.
Kindly refer to the email sent to you from Care.
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)