TJ
Tyron J

1 reviews | Active since Feb 2015

26 Feb 2015, 12:57

Call centre and website not user friendly at all.

I wanted to switch to FNB online, and they said that there are details entered wrongly, so they gave me a number to call - call centre. I called and the number provided was only for opening business accounts, so the consultant redirected me to another number wich eventually told me that - \ the number you have dailed does not exist.<br> <br> There client service is utterly bad and absolutely not user friendly."

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply28 Feb 2015, 13:02
Official
Hello Tyronwjones,

I acknowledge receipt of your posting on Hellopeter.

I thank you for taking my call, and confirm that your confirm has bee resolved.

Regards,

Desiree Bowes