1 reviews | Active since Aug 2018
Call Centre Agents not helpful
Spoke to four agents and none could assist. the last person i spoke to could not hear me because of the bad line, he asked me to call from another number even though i am telling him that he is the fourth person that i am transferred to and i am running out of airtime.
Good day Nozuko Pokolo,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to FNB Sales and Service Contact Centre who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
*** (option one)
Good day Nozuko Pokolo,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to FNB Sales and Service Contact Centre who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
*** (option one)