Call centre agents going the extra mile... Great service

<p>Called into the FNB call centre furious and came across agents that knew their jobs and willing to go the extra mile of which it was refreshing because normally you would come across *********** people but the agents i spoke to left me feeling at ease... big up to whomever trained them too... these are the souls that should only deal with our queries (Tinswalo Mashegane from Credit card department, i had issues with funds that disappeared and Nompumelelo from Temporary loans)</p>