1 reviews | Active since Jun 2017
CALL CENTRE AGENTS
<p>Once again trying to get any feedback from a call centre agent at FNB is not possible - They are the most untrained unhelpfull people I ever dealt with - You can not contact a branch directly thus the call centre agents are only option - I just need to know DO I NEED TO GO TO A BRANCH OR NOT - but no - you can not get any answers out of them - TWICE in one week you need to work through this site to get ANY assistance - Call centre agents - WHAT a stupid idea</p>
Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***.
Regards,
Complaints Resolution
Naomi Petersen
*** (option one)
Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***.
Regards,
Complaints Resolution
Naomi Petersen
*** (option one)