1 reviews | Active since Jul 2016
CALL CENTER WASTE OF TIME
I TRIED CALLING THE CALL CENTRE BUT NO SOLUTION JUST BEING TRANSFERED
I HAVE A FIXED DEPOSIT ISLAMIC I DID 3 TRANSFERS ON TH 06/08/2018 ON 2 ARE REFLECTION I NEED TO NOW WHY IS IT LIKE THIS AND ALSO WHY IS TO DIFERENT VALUES DISPLAYING ON THE DASHBOARD UNDER BALANCE AND AVAILABLE.
IF I AM NOT AVAILABLE TO TAKE A CALL PLEASE CALL BACK LATER I WILL NOT BE CALLING YOU
Good day Farhaan Bhamjee,
I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.
Your complaint has been referred to FNB Sales and Service Contact Centre for investigation and resolution. I have requested that they provide feedback.
Complaint reference number *** was issued for your complaint.
Regards,
Hello Peter Complaints Team
*** (option one)
Good day Farhaan Bhamjee,
I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.
Your complaint has been referred to FNB Sales and Service Contact Centre for investigation and resolution. I have requested that they provide feedback.
Complaint reference number *** was issued for your complaint.
Regards,
Hello Peter Complaints Team
*** (option one)