Call center team and call agents leaders dont understand their work and making empty promised which are not kept

<p><br />Good day</p> <p> </p> <p>I would like address that FNB call center agents and team leaaders are not well trained and customer service is so bad even if you walk in the whole staff slouching on chairs and very lazy team leaders thing that they are all of that and undermining clients with their poor telphone atticate and face to face conversation </p> <p>I don’t trust this FNB i called so many times last week but there was no help.</p> <p>Please don’t ask people to join this Bank , because you do not take customer service serious.</p> <p>I spoke to a guy called Ashlin Armagolis and Emma Horniet and Skhumbuzo Ndlovu from the department, and he promised that they will call me back no one did.</p> <p>This is a bed reflection on you guys.</p> <p> and FNB Call centers are the worst especially the one 27 Diagonal street Johannesbaug Street FNB CBD</p> <p> </p> <p> </p> <p> </p> <p>Thank you</p>