1 reviews | Active since Oct 2015
call center staff
i would like a full refund for the 2 hours of holding time i had to hold on saturday. i would like a full refund.
Good day Matthew,
I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.
I have noted that complaint reference ***NF was issued for your complaint. I have referred the complaint to the relevant department and have requested that they provide assistance and to make contact with you to address your concerns.
I again apologise for any inconvenience caused.
Regards,
Hello Peter Complaints Team
*** (option one)
Good day Matthew,
I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.
I have noted that complaint reference ***NF was issued for your complaint. I have referred the complaint to the relevant department and have requested that they provide assistance and to make contact with you to address your concerns.
I again apologise for any inconvenience caused.
Regards,
Hello Peter Complaints Team
*** (option one)