Call Avoidance by FNB Loans department employees working from home

I was transferred to the person in the collections department for fnb loans. The ungrateful employee is working at home, was silent. Then I was out back in the qeue. 😡😡😡. To make matters worse, the service desk consultants on the chat keep taking me from pillar to post. Call avoidance at it's core! As soon as I settle all debts I am leaving. Thank you Lerato for finally helping me. It's sad it took me 55 minutes to finally get assisted