Calfonia at FNB Clearwater is the person to go to for outstanding service

Outstanding Services experienced by Calfonia at FNB Clearwater Mall. Calfonia customer services is top notch, high quality, extraordinary, amazing, very impressive. She actively listens to the customer, to learn of and understand their needs and issues. Calfonia is professional, friendly and is proactive, responds quickly, multi-tasks to save time. She goes the extra mile, excels in all she does, in communications, paperwork, explanations, instructions. She uses her FNB knowlege, networks and expertise to get to the bottom, root cause of all, in order to resolve, find solutions. Overall Calfonia acts with integrity, confidence, takes ownership, is a natural leader who is extremely efficient, is thorough, leaves no stone unturned and delivers a positive, joyful customer experience, which results in customers being satisfied, reasurred. Calfonia is a valuable, outstanding employee and asset to FNB Clearwater. High standards of customer service and service delivery is rare these days. I believe that Calfonia is a high performing employee and should be recognised, rewarded and invested in further, to nurture her FNB career and growth, also continue to help raise the FNB Bank ratings and reputation for excellence. Thank you Calfonia for being a star, for making our FNB experiences and journey wonderful. We are so grateful, thankful to you, a pleasure meeting you. Mark & Sharon