Bye-Bye FNB!!!

Worst bank - charge interest on already settled personal loan. I took out a personal loan with FNB in Feb 2023 and settled the amount in full on the 13th of March 2023. Although fully settled, the monthly instalment of R4866.21 was still deducted on the 20th of March, which was refunded on the 20nd of March and due to a "glitch" in the FNB system, again on the 22nd of March. This amount of R5852.67 was deducted from my cheque account on the 20th of April. The loan account was closed in the meantime. My question, should I pay another months interest for a "glitch" on their side?? On enquiring about this, the answer was that they will have to open the personal loan account again to investigate and then I will have to pay another R1000 interest for the month of May, which is ridiculous!! I've had it with FNB, I'm moving my account to Standard Bank.