1 reviews | Active since Jul 2016
Buying from China delivers quicker than buying from FNB online store.
<p> I bought a TV on Saturday 29th October through FNB online shop, after enquiring on the Monday I was told it would only be delivered on the 8th November 10 days later! Had I known this I would have gone to the shops and bought it and received it the same day. I ordered a package from China and received it within 3 days. I will not be buying from your online store again. </p>
Good Day
I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and the unnecessary concern caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done.
Your reference number is ***
Kind regards
Complaints Resolution
Daffnie Govender
Email address: ***
Tel number: *** (option one)
Good Day
I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and the unnecessary concern caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done.
Your reference number is ***
Kind regards
Complaints Resolution
Daffnie Govender
Email address: ***
Tel number: *** (option one)