1 reviews | Active since Jul 2014
Bussines Banking
We tried to inquire in regards to an overdraft with surity. We were told to talk to our business banker at kroonstad that was on leave and the manager was newly appointed so was unable to assist so we were again redirected to the Welkom branch where we were put onhold at the call center and our call was never attended to. We have send e-mails to no availe. I think the service is really poor. Business waits for no one.
Hello Willem du toit,
We truly regret taking note of your experience and the frustration this has caused.
Thank you for bringing this to our attention.
A complaint has been routed to the relevant department and I have requested that they provide feedback.
Ref Number: ***NF
I do apologise for any inconvenience caused.
Regards,
Hello Peter Complaints
Daffnie Govender
Hello Willem du toit,
We truly regret taking note of your experience and the frustration this has caused.
Thank you for bringing this to our attention.
A complaint has been routed to the relevant department and I have requested that they provide feedback.
Ref Number: ***NF
I do apologise for any inconvenience caused.
Regards,
Hello Peter Complaints
Daffnie Govender