DC
Delano C

1 reviews | Active since Jun 2012

10 May 2017, 12:08

Business Resuce

<p>I have recently registered my business with FNB/CIPC. This registration took place over a month ago. They were very quick to send me a banking card, which im sure they are already charging me for. However havent bothered to send a proof of account letter or registration documents so i can get up and running. I have called every week since, with the following response. "We will send an urgent email to get this resolved". To the time of writing this i have still recieved no assistance. Safe to say i will be firing FNB as my bankers and taking my business somewhere else. Would get better service at a loan shark.</p>

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply10 May 2017, 12:34
Official

Good Day

I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***

Kind regards

Complaints Resolution

Daffnie Govender

Tel number: *** (option 1)