eM
edgar M
1 reviews | Active since Mar 2009
04 Jun 2015, 13:52
Business online NO tech support
I've called them 4 times. 'Error: security verification in progress' but never ends. Firstly they closed at 5 pm for online banking support for busiensses! secondly they say install java. Done. still doesnt work. CAll back. They say load java 32 bit. done. then they say change settings in browser. DO YOU HAVE ANY COMPETENT TECH STAFF?!!!! Fix my damn issue
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FNB (First National Bank)'s replyOfficial
04 Jun 2015, 17:02Hello emaistry,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 690585.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 690585.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply04 Jun 2015, 17:02
Official
Hello emaistry,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 690585.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 690585.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)