Business online is not working seriously..Bohlalale primary cooperative needs statements and when money deposited no SMS received

I'm disappointed about your service,on line banking for business it's nightmare really, every time you when deposit money ,we dnt see our deposit,we don't get our statements anymore,this other time in polokwane branch told us our account is closed n know told us or inform us of anything,we had to pay lawyers before opening new account, really fnb n this lawyers work together this how they do business ,fnb its a ****,since waiting waiting to be help for on line banking.this is not good and i think fnb to continue to open society and business account its not right because it seems only 1person in polokwane understand this online thing,you will go to the bank morning and leave when they knock off, please hire staff n train them,this thing of saying people use phones if you dnt have then you can open account its nonsense.unfortunately technology is not for everyone ,old people n those who dnt have smart phones suffer,pay people to avoiding queues everyday,whoever came up with these strategy its not working,poor management decisions.Today queuing I had people crying samething your online for society and business is poor.***