1 reviews | Active since Dec 2017
BUSINESS ONLINE BANKING
We have been trying for 3 weeks to get our business internet profile going. We were at the Meyersdal branch, then to the Rosebank branch and also went to see a consultant at the head office.
We can't pay suppliers or salaries
NO ONE has able to assist us or we have to wait for calls from FNB.
How does that work? If a client CANT do ANY banking online surely this must be priority to fix?
It's end of the years and we need to make payments to suppliers and staff.
PLEASE ADVISE
Good Day,
I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.
Your complaint has been referred to the relevant department for investigation and resolution. I have requested that they provide feedback.
Complaint reference number ***NF was issued for your complaint.
Regards,
Hello Peter Complaints
Naomi Petersen
*** (option one)
Good Day,
I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.
Your complaint has been referred to the relevant department for investigation and resolution. I have requested that they provide feedback.
Complaint reference number ***NF was issued for your complaint.
Regards,
Hello Peter Complaints
Naomi Petersen
*** (option one)